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Documentation

Guides & Documentation

Everything you need to master BrainstormMSP — from quick-start guides to advanced automation

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Quick Start

Get up and running in 15 minutes

Video Tutorials

Watch step-by-step walkthroughs

API Docs

Build custom integrations

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Templates and resources

All Guides

Step-by-step guides organized by topic

Getting Started

Getting Started with BrainstormMSP

Complete onboarding guide covering account setup, integrations, and your first control evaluation. 15 min, Interactive Guide.

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Integrations

ConnectWise Integration Setup

Step-by-step instructions for connecting your ConnectWise PSA to BrainstormMSP with OAuth 2.0. 10 min.

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Integrations

HaloPSA Integration Setup

Configure HaloPSA integration with automatic client sync and bi-directional ticket updates. 10 min.

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Integrations

Acronis Cyber Protect Cloud Integration

Connect Acronis for automated backup verification and ransomware protection monitoring. 8 min.

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Security Controls

Microsoft 365 Security Controls

Enable and configure Microsoft 365 security control evaluation across all clients. 12 min.

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Security Controls

Understanding Security Control Evaluation

Learn how AI agents evaluate controls, interpret results, and generate remediation recommendations. 20 min.

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Automation

Automated Ticketing Workflows

Configure rules for automatic ticket creation when security controls fail. 15 min.

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Reporting

Compliance Reporting Guide

Generate white-label compliance reports for clients and insurance carriers. 10 min.

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Compliance

Insurance Attestation Automation

Set up quarterly insurance attestations with automatic evidence collection. 12 min.

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Getting Started

Edge Agent Setup & Deployment

Deploy the cross-platform edge agent with enrollment tokens, auto-update, and remote management capabilities. 12 min.

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Product Guides

Brain Command Center

Master the Evolutionary Brain — OODA loops, signal processing, evidence chains, and learning from outcomes. 20 min.

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Product Guides

Sentinel Grid Monitoring

Understand the 30-sentinel monitoring grid — probe, assess, heal, and escalate across 5 tiers. 15 min.

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Product Guides

Agentic Architecture Deep Dive

Explore the 5 core intelligence systems, 20 agents, approval tiers, and how they coordinate autonomously. 25 min.

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Product Guides

Multi-LLM Routing & AI Providers

How BrainstormMSP routes tasks across 5 AI providers — Claude, OpenAI, Gemini, Perplexity, and Grok. 15 min.

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AI & Automation

AI Agents: Backup, Security, Capacity, Cost

Deep dive into how autonomous AI agents monitor and remediate issues across your clients. 25 min.

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Advanced

Building Custom Security Controls

Create custom controls tailored to your MSP's specific compliance requirements. 30 min.

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Developer Resources

API Documentation & Developer Guide

Complete API reference for building custom integrations and automation. 45 min.

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