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Subprocessors

BrainstormMSP works with trusted third-party service providers to deliver our platform. This page lists all subprocessors with access to customer data.

Last updated: December 22, 2024

Our Commitment to Data Security

We carefully vet all third-party service providers to ensure they meet our high standards for data security, privacy, and compliance.

  • All subprocessors are SOC 2 Type II certified or equivalent
  • Data Processing Agreements (DPAs) in place with all vendors
  • Regular security audits and compliance reviews

Notification of Changes

We will notify customers of any changes to our list of subprocessors:

  • New subprocessors: 30 days advance notice via email
  • Removed subprocessors: Updated on this page within 5 business days
  • Right to object: Customers may object to new subprocessors within 30 days

Current Subprocessors

8 trusted service providers power the BrainstormMSP platform

Digital Ocean

Infrastructure & Hosting

Purpose

Application hosting, compute, and networking infrastructure

Data Processed

All customer data stored and processed through the platform

Location

United States

Certifications

SOC 2 Type II, ISO 27001, PCI DSS

Supabase

Database & Authentication

Purpose

PostgreSQL database, authentication, and real-time services

Data Processed

All platform data including user accounts, client records, security evaluations

Location

United States

Certifications

SOC 2 Type II, GDPR compliant

Anthropic

AI Services

Purpose

Claude Sonnet 4.5 API for AI-powered security control evaluation and analysis

Data Processed

Control evaluation data, security configurations, compliance assessment data

Location

United States

Certifications

SOC 2 Type II, does not train on customer data

Stripe

Payment Processing

Purpose

Payment processing, subscription billing, and invoice management

Data Processed

Payment information, billing details, transaction history

Location

United States

Certifications

PCI DSS Level 1, SOC 2 Type II

SendGrid

Email Delivery

Purpose

Transactional email delivery (alerts, reports, notifications)

Data Processed

Email addresses, email content, delivery metrics

Location

United States

Certifications

SOC 2 Type II, GDPR compliant

Resend

Email Delivery

Purpose

Marketing emails and product update communications

Data Processed

Email addresses, communication preferences

Location

United States

Certifications

GDPR compliant

PostHog

Product Analytics

Purpose

Product usage analytics and feature tracking (self-hosted instance)

Data Processed

Anonymized usage data, feature interactions, session analytics

Location

United States (self-hosted)

Certifications

SOC 2 Type II, GDPR compliant

Cloudflare

CDN & Security

Purpose

Content delivery network, DDoS protection, and edge security

Data Processed

IP addresses, request headers, traffic data

Location

Global network

Certifications

SOC 2 Type II, ISO 27001, PCI DSS

Additional Information

Data Processing Agreements

We have Data Processing Agreements (DPAs) in place with all subprocessors that handle customer data. These agreements ensure compliance with GDPR, CCPA, and other data protection regulations. Enterprise customers may request copies of relevant DPAs.

International Data Transfers

Most of our subprocessors process data within the United States. For subprocessors with global networks (e.g., Cloudflare), appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place for international data transfers.

Subprocessor Security Requirements

All subprocessors must meet or exceed our security requirements:

  • SOC 2 Type II or equivalent certification
  • Encryption in transit (TLS 1.2+) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Incident response and breach notification procedures
  • Data deletion and retention policies

Questions or Concerns?

If you have questions about our subprocessors or data processing practices, please contact our privacy team: