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For MSP Owners

Protect Margins.Raise ARPU. Scale Efficiently.

Stop fighting tool sprawl and margin compression. Cut operational overhead by 40-60%, package higher-value services, and grow revenue without proportional headcount increases.

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The Profitability Squeeze

Four challenges killing MSP margins

Margin Compression

Tool costs rising, tech utilization falling, profitability squeezed

Gross margins below 50%, net margins under 20%

Scaling Challenges

Can't scale without adding more techs or sacrificing service quality

Revenue growth tied to headcount, not efficiency

Client Retention Risk

Reactive service delivery, no strategic value demonstration

"Commoditized IT" perception driving churn

Data Blindness

No visibility into which clients, services, or tools are profitable

Can't make data-driven decisions on pricing or service mix

Protect Your Margins

Cut operational overhead and improve tech utilization

40-60%
Ticket noise reduction

AI triages failures in <5 seconds, auto-resolving common issues

10-15 hrs
Tech time saved/week

Alert correlation and auto-ticketing free up billable hours

+30%
Utilization improvement

Single pane reduces context-switching

How It Works

  • Autonomous backup triage resolves failures before they become tickets
  • Alert correlation eliminates false positives and duplicate alerts
  • Auto-ticketing creates PSA tickets with full diagnostic context
  • Real-time margin tracking shows impact of efficiency improvements

Raise Your ARPU

Package higher-value services and prove ROI to clients

+15-25%
Service package upsells

QBR-ready compliance enables assurance package sales

4-6 hrs
QBR prep time saved

One-click generation with automated evidence

25
Compliance controls

Insurance-ready attestation without manual auditing

How It Works

  • One-click QBR generation with compliance posture and security trends
  • 25 automated compliance controls (IWF Baseline)
  • Evidence collection for insurance attestation (Coalition, Cowbell)
  • Strategic reporting positions you as trusted advisor

Scale Without Headcount

Grow revenue 30-50% without proportional tech hiring

1:150+
Tech-to-endpoint ratio

Automation handles routine work

$50K+
Annual cost avoidance

Delay hiring by improving efficiency

2-3x
Faster onboarding

Orchestrated stack accelerates integration

How It Works

  • Orchestrate your existing RMM/PSA/security stack without rip-and-replace
  • Pre-built workflows activate in <5 minutes
  • Stack standardization reduces operational complexity
  • Autonomous agents handle tier-1; techs handle tier-2/3
Financial Impact

Measurable Improvement in MSP Metrics

Real numbers from real MSPs

Gross Margin
60-70%from 45-55%
+15 pts
Net Margin
25-35%from 15-20%
+10 pts
ARPU
$150-180from $120/seat
+25-50%
Effective Rate
$120-140from $85/hr
+40-65%

Frequently Asked Questions

Everything MSP owners need to know

We reduce operational overhead in three ways: (1) Autonomous AI triages backup failures in <5 seconds, auto-resolving common issues. (2) Alert correlation reduces false positives. (3) Auto-ticketing reduces tech context-switching. These efficiency gains improve tech utilization and flow directly to gross margin.
Yes. BrainstormMSP enables you to package assurance/compliance/vCIO services using automated evidence collection, one-click QBR generation, and insurance-ready attestation. Most MSPs see 15-25% ARPU lift within 6 months.
BrainstormMSP is built for orchestration, not consolidation. Keep your existing tools. We sit on top as an intelligence layer. We integrate with ConnectWise, Kaseya, HaloPSA, Autotask, Syncro, Atera, and Acronis.
Most MSPs see ticket noise reduction within the first week. Full ROI typically within 30-60 days. Payback period is usually 2-3 months.
No. Setup takes <5 minutes per integration. Pre-built workflows activate automatically. Most MSPs assign one platform admin who spends 2-3 hours/month on maintenance.

Ready to Protect Your Margins?

Book a demo to see how BrainstormMSP helps MSP owners improve gross margins, raise ARPU, and scale efficiently.

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